Tara

Terms & Conditions

Introduction

Tara AI (the "App") is owned and operated by Greenhorn Wellness Private Limited ("Greenhorn Wellness", "we", "us", "our")

These Terms govern your access to and use of the App, the website at taraapp.ai, and all related services (together, the "Platform"). By creating an account or using the Platform you agree to these Terms. If you do not agree, do not use the Platform.

The nature of the service

Every astrologer on Tara is artificial intelligence, not a human being. Specifically, and without limitation:

  • The names of astrologers on the Platform are invented. No person holds them.
  • The photographs and profile images are computer-generated. They do not depict any real person, living or dead, and are not photographs of anybody.
  • The biographies, descriptions, places of practice, lineages, qualifications and years of experience shown on astrologer profiles are generated by software. They do not describe the history of any real individual and are not representations of fact about a person.
  • The ratings, review counts and consultation counts shown on profiles, where displayed, are indicative product features and not records of verified transactions with a human practitioner.
  • Every message, reading, prediction, remedy and recommendation you receive is produced by a large language model operating on astrological calculations. No human reads your questions or writes the replies.

These personas exist to give the service a consistent and familiar voice. They are a presentation layer, not people. You must not treat anything an astrologer persona says as the opinion, advice or professional judgement of a qualified human practitioner, because it is not.

Astrological calculations are performed from the birth details you supply using established Vedic methods. The calculations are deterministic. The interpretations are not statements of fact.

Astrology is a belief system, not a science. The Platform is provided for guidance, reflection and entertainment. We make no representation that any reading is accurate, that any prediction will occur, or that any remedy will have any effect.

Nothing on the Platform is, or should be relied on as, medical, psychiatric, psychological, legal, financial, investment, tax or any other professional advice.

The Platform does not and will not

  • diagnose, treat, cure or prevent any illness or condition;
  • advise you to start, stop, change or delay any medical treatment or medication;
  • predict death, lifespan, terminal illness or the date of any person's death;
  • advise on any specific investment, security, property transaction or sum of money;
  • advise on the conduct or outcome of litigation, or on any legal position;
  • make any statement about the health, loyalty, intentions or conduct of a specific identified third party.

We will not answer questions about the sex of an unborn child under any circumstance. Doing so is an offence under the Pre-Conception and Pre-Natal Diagnostic Techniques (Prohibition of Sex Selection) Act, 1994. Any attempt to elicit such a response, including by indirect or coded phrasing, will result in refusal and may result in termination of your account.

If you are in distress or considering harming yourself, please stop using the Platform and contact Tele-MANAS on 14416 (free, 24 hours, available in multiple Indian languages) or a qualified medical professional. The Platform is not a crisis service and must not be relied on in an emergency.

Eligibility

  • You must be at least 18 years old to create an account or use the Platform. By using the Platform you represent that you are.
  • The Platform is not directed at children, and we do not knowingly permit anyone under 18 to use it. If we become aware that a user is under 18, we will terminate the account and delete the associated data.
  • You must be legally capable of entering into a binding contract under the Indian Contract Act, 1872.

Account

  • You register using your mobile number, verified by one-time password. You are responsible for maintaining control of that number and for all activity on your account.
  • You must provide accurate birth details. The service depends entirely on them. Inaccurate or invented details will produce a chart that is not yours, and we are not responsible for readings generated from information you supplied incorrectly.
  • Where the Platform allows birth details to be changed, changes may be limited in frequency. A change will cause your chart and your daily content to be recomputed.
  • One account per person. You may not share, sell or transfer your account.

Subscriptions

  • Access to paid features begins with a trial plan. The trial charge is a payment, not a token, and it is non-refundable (see the Refund Policy).
  • At the end of the trial, your subscription continues at the price shown dueing subscription setup flow, charged automatically through a UPI autopay mandate that you approve at the time of Trial Plan purchase.
  • By approving the mandate you authorise recurring debits from your account at that frequency and up to that amount, until you cancel. We will send a pre-debit notification before each recurring charge as required by the Reserve Bank of India's framework for recurring transactions.
  • Prices are inclusive of applicable taxes unless stated otherwise. We may change prices on notice; a change will not apply to a period already paid for.
  • Payments are processed by third-party payment gateways. We do not receive, process or store your card number, UPI PIN, bank credentials or any other payment instrument data.
  • You may cancel at any time from Profile → Subscription Settings. Cancellation stops future charges. You retain access until the end of the period you have already paid for. Cancellation and refunds are governed by the Refund Policy, which forms part of these Terms.
  • If the Platform is distributed through the Google Play Store or Apple App Store, those platforms' own billing, cancellation and refund rules apply in addition to these Terms and, where they conflict, prevail.

Acceptable use

You agree not to:

  • use the Platform for any unlawful purpose, or to facilitate one;
  • seek readings about an identifiable third party who has not consented, or use the Platform to monitor, profile or make decisions about another person;
  • attempt to obtain medical, legal or financial advice by rephrasing a prohibited question;
  • attempt to elicit the sex of an unborn child;
  • attempt to extract, reverse-engineer or reconstruct our prompts, models, system instructions or underlying logic, including by prompt injection or by instructing an astrologer persona to disregard its instructions;
  • submit content that is obscene, abusive, defamatory, hateful, harassing or that infringes anyone's rights;
  • use automated means to access, scrape or interact with the Platform;
  • resell, redistribute, publish or commercially exploit readings, remedies or any other output; or
  • circumvent any technical limit, paywall, rate limit or security measure.

We may suspend or terminate your account, without refund, for breach of this clause.

Content and intellectual property

  • The Platform, its software, designs, astrologer personas, generated profile imagery, copy, remedy library and all underlying systems are owned by or licensed to Greenhorn Wellness and are protected by Indian and international intellectual property law.
  • Readings generated for you may be kept and shared personally. You may not publish them commercially, present them as the output of a human astrologer, or use them to train or build a competing product.
  • You retain ownership of the birth details and messages you submit. You grant us a licence to use them to operate the Platform and provide the service to you, on the terms set out in the Privacy Policy.

Availability

  • We do not guarantee that the Platform will be available without interruption. We may suspend it for maintenance, upgrades or reasons beyond our control.
  • Daily content is generated by an automated process. Where that process fails for a given day, the Platform may show reduced content or a generic reading. This is a known and accepted limitation and is not a failure of service giving rise to any refund or claim.

Disclaimers

  • The Platform is provided "as is" and "as available", without warranty of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the fullest extent permitted by law.
  • We do not warrant that any reading is correct, that any prediction will come to pass, that any remedy will produce any outcome, or that the Platform will meet your expectations.
  • You are solely responsible for every decision you take. If you act on something you read on the Platform — in your career, your marriage, your health, your money, your property or anything else — that decision is yours alone.

Limitation of liability

  • To the fullest extent permitted by law, Greenhorn Wellness, its directors, officers, employees and agents shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary loss, including loss of profit, revenue, opportunity, data, goodwill or reputation, however arising.
  • We shall not be liable for any emotional, personal, relational, professional, financial, medical or other outcome arising from your use of the Platform or from any action you take or do not take in reliance on it.
  • Our total aggregate liability to you, for all claims combined, shall not exceed the total amount you paid us in the three (3) months immediately preceding the event giving rise to the claim.
  • Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, or for fraud.

Indemnity

You agree to indemnify and hold harmless Greenhorn Wellness against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Platform, or your violation of any law or third-party right.

Suspension and termination

  • We may suspend or terminate your access, with or without notice, if you breach these Terms, if we suspect fraud or abuse, if required by law, or if we discontinue the Platform.
  • You may terminate at any time by cancelling your subscription and deleting your account from Profile → Delete account.
  • If we discontinue the Platform entirely, we will refund the unused portion of your current paid period.

Changes to these Terms

We may amend these Terms. Material changes will be notified in the App or by message to your registered number before they take effect. Continued use after that date constitutes acceptance.

Governing law and disputes

  • These Terms are governed by the laws of India.
  • Subject to clause 15.3, the courts at Bengaluru, Karnataka have exclusive jurisdiction.
  • Nothing in this clause restricts your right as a consumer to approach a consumer forum with jurisdiction under the Consumer Protection Act, 2019.

Grievance redressal

In accordance with the Information Technology Act, 2000 and the rules made under it, our Grievance Officer is: Mr. Dipu Kumar Ray (support@taraapp.ai)

We have our registered office at 1257/37, 2nd & 3rd Floor, Hanto Orion Center, 14th Main St, Sector-7, HSR Layout, Bengaluru Karnataka 560102.